399bet apps Terms and Conditions

1. General Provisions

399bet apps (hereinafter referred to as the "Platform" or "we") is an online entertainment and betting service. These terms form a legally binding agreement between the Platform and its users ("users" or "members").

By accessing or registering on this Platform, the user confirms that they have read, understood, and agreed to comply with these terms, our Privacy Policy, and all other relevant guidelines.

These terms and conditions are the final and authoritative version. In the event of any conflict with a translation or summary version, this original text shall apply.

2. Account Registration and Use

2.1 Registration Requirements

To open an account on 399bet apps, the user must provide accurate and complete personal information. Opening an account with false information is strictly prohibited, and such an account may be closed at any time without notice.

• Each person may open only one account.
• Operating multiple accounts from the same device, IP address, or payment method is prohibited.
• The Platform reserves the right to verify the information provided at registration.
• Failure to provide the required documents for identity verification (KYC) may result in account suspension.

2.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. If you suspect that someone else has accessed your account, notify our support team immediately. You are responsible for all activity carried out through your account.

Transferring or selling your account to another person is strictly prohibited. Allowing a third party to use your account will be considered a violation of these terms.

3. Age and Eligibility Requirements

21+ Users must be at least 21 years old to participate on 399bet apps. The Platform strictly prevents participation by minors and may request valid identification at any time to verify age.

If it is established that a user has used the Platform below the required age, that account will be closed immediately and the balance may be forfeited. For more information on responsible gaming, please read our Responsible Gaming page.

This service is not available to residents of countries or regions where online betting is prohibited. It is the user's own responsibility to be aware of their local laws.

4. Deposits and Withdrawals

4.1 Deposits

Deposits on 399bet apps can be made using bKash, Nagad, Rocket, Upay, and bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank). The minimum deposit amount is ৳200.

• Deposits must be made only from a payment method registered in the user's own name.
• Deposits from third-party accounts or unknown sources are not accepted.
• Once a deposit is successfully verified, it will be added to the account.

4.2 Withdrawals

The same payment methods are used for withdrawals: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳800. Standard processing time is 5–30 minutes.

• The required account verification steps must be completed before requesting a withdrawal.
• Withdrawals may be held if the wagering requirement on an active bonus has not been completed.
• Additional verification may be carried out for unusual or suspicious transactions.
• The withdrawal process may be temporarily delayed during a Platform security review.

5. Bonus Terms

399bet apps offers a 200% welcome bonus on the first deposit, up to a maximum of ৳10,000. The bonus amount is not available as cash and wagering must be completed before it can be withdrawn.

5.1 Wagering Requirements

The bonus amount must be wagered 15 times before withdrawal. That means the amount of bets placed must equal the bonus amount multiplied by 15.

• The contribution of certain games may differ during wagering.
• The bonus balance may only be usable on specified games.
• If wagering is not completed within the set time limit, the bonus will be cancelled.
• The bonus is a promotional offer — it is not paid-out money.

5.2 VIP Cashback

The 399bet apps VIP program has three tiers. Bronze members can receive up to 0.5% cashback per week, Silver members 1.0%, and Gold members 1.5%. Cashback is calculated based on net losses for that week.

For example: if a Silver member has a net loss of ৳20,000 in one week, they will receive ৳20,000 × 1.0% = ৳200 cashback.

6. Betting and Game Rules

All bets on 399bet apps must be confirmed before they are considered final. A confirmed bet cannot be cancelled without cause. The Platform's decision is final in determining bet outcomes.

• The minimum and maximum betting limits may vary by game and event.
• The Platform reserves the right to cancel bets placed incorrectly due to a technical error.
• In sports betting, if an event is cancelled, bets will be refunded.
• In live casino and slot games, the game provider's rules apply.
• If collusion or manipulation is suspected, the relevant account will be subject to investigation.

6.1 Prohibited Activities

The following activities are strictly prohibited. If proven, the account will be closed and any winnings will be forfeited:

• Bonus abuse or exploiting system vulnerabilities for unfair advantage.
• Collecting bonuses through multiple accounts.
• Betting using automated bots or software.
• Using the Platform for money laundering or any other illegal purpose.

7. Account Closure and Suspension

In the following circumstances, 399bet apps may suspend or permanently close a user's account without prior notice:

• Violation of any provision of these terms.
• Registering with false or incomplete information.
• Detection of suspicious activity on the account.
• Being identified as an underage user.
• By order of a court or law enforcement authority.

If a user wishes to close their own account, they may contact our support team. There will be an opportunity to withdraw the balance before the account is closed, but any active bonuses will be cancelled.

8. Limitation of Liability

399bet apps strives to provide the most uninterrupted service possible, but does not accept liability for the following:

• Loss of a game or bet due to loss of internet connection.
• Technical issues with third-party game providers.
• Unexpected technical errors or system outages.
• Issues with the user's own device or network.

If an abnormally large win occurs due to a technical error, it may be cancelled and the relevant balance will be recovered.

9. Privacy and Data Protection

399bet apps prioritises the protection of users' personal information. Details of how we collect, store, and use your information can be found in our Privacy Policy.

All transactions are secured with SSL encryption technology. Your personal and financial information is not sold to third parties, but may be provided to authorities when legally required.

10. Changes to Terms

399bet apps reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, users will be notified by email or platform notification.

Continued use of the Platform after any changes indicates that the user has accepted the new terms. It is therefore recommended to visit this page regularly.

11. Legal Jurisdiction and Dispute Resolution

These terms will be governed by applicable law. If any dispute arises, an attempt will first be made to resolve it through discussion.

If a dispute between the user and the Platform cannot be resolved through discussion, it may be referred to the relevant judicial authority for resolution. In all legal proceedings, this text of the terms and conditions shall be treated as the authoritative document.

12. Contact and Support

If you have any questions or unclear points about these terms and conditions, please contact our support team. 399bet apps offers live chat support seven days a week, twenty-four hours a day. You can also reach us by email:

Email: [email protected]

For answers to common questions, visit our Frequently Asked Questions (FAQ) page, which has detailed answers on accounts, payments, and bonuses.